So, it was important that the solution they chose could leverage their existing LDAP groups to organize their Bitwarden instance. Bitwarden Directory Connector:Īlpha Video is “group heavy,” according to JP, meaning they rely on organizing teams within their directory service. This ensured everyone was using Bitwarden to its full potential, making use of both individual and collaborative features. JP and his team instituted a mandatory training with virtual classes and documentation. Company-wide training:Īfter the data cleanup, it was clear that employees needed additional support for using Bitwarden. With the migration to Bitwarden, he saw an opportunity for some education. “Yes, it was secure–but employees weren’t putting information in the right place,” he said. The hard part was realizing that in the prior solution, data wasn’t being properly stored in the correct fields. JP reports migrating to Bitwarden from their previous solution was easy. Deploying a suite of Bitwarden solutionsĪlpha Video retired their old solution, migrated, cleaned up the data, and implemented new best practices for how they were going to deploy Bitwarden across the organization. Equally important, they wanted a solution that came with exceptional customer support, since they noticed support with their previous solution took days to get a response. At this scale, it’s impossible to manually manage passwords and log in information for all of the technology devices they need to operate. When doing a stadium set up for an event, it’s not uncommon for the Alpha Video field team to be managing hundreds of IP addresses, on top of logins for media equipment and switches. “We looked at our previous solution and decided the framework of it wasn’t necessary.Some people might take this as a dig, but I like the no-nonsense interface of Bitwarden.

Alpha Video was using a bulkier password management solution, but wanted a less-busy interface to expand to their entire employee base. John Parker (JP), an IT administrator at Alpha Video for over 20 years, says Bitwarden was the ideal solution for their company because of the open-source software approach, no-nonsense interface, and a highly responsive support staff. is a US-based integrator of audiovisual, broadcast, and IPTV technologies. Alpha Video & Audio, Inc.Īlpha Video & Audio, Inc. Video technology company, Alpha Video & Audio, Inc.

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